We hope that you will always be happy with everything you buy from VK, but if you are in any way dissatisfied, here's what to do:
Returns & Exchanges
We offer FREE Returns on all UK orders.
To minimise our environmental impact we don't send a return form with every order.
Download the return form and the FREEPOST label using the links below.
If you have any issues downloading the form or the Freepost label, please email firstname.lastname@example.org.
Goods must be returned unworn, unwashed and with the original tags on within 60 days of purchase.
If you would like to receive a refund we will credit the amount to your original method of payment. Delivery charges are not refundable.
Sale items and items listed in the "Clearance" category are final sales and they can be exchanged but not refunded.