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We hope that you will always be happy with everything you buy from VK, but if you are in any way dissatisfied, here's what to do:
Returns & Exchanges
To minimise our environmental impact we don't send a return form with every order. You can download the return form here and email it to firstname.lastname@example.org (if you don't have a printer) or post it together with your items back to:
143 Leamore Court
1 Meath Crescent
Goods must be returned unworn, unwashed and with the original tags on within 60 days of purchase.
If you would like to receive a refund we will credit the amount to your original method of payment. Delivery charges are not refundable.
Items listed in the "Clearance" category are final sales and they can be exchanged but not refunded.
Please note that we are not responsible for return postage. When you return goods, please obtain (free) proof of postage from the Post Office as we will not accept responsibility for parcels lost in transit.